The question
I sent my desktop to Dell technology for repairs , I was very specific not to touch my data and didn’t accept the quote they sent me till I got a confirmation from them support agent that my data won’t be touched and they will not reinstate the operating system but during the repair process they didn’t anyway without taking my consent which caus d my data loss completely that includes my business documents and data, my personal document and very precious family pictures, I have proof of this in my email, do I have a case against them can I sue them for negligence?